A reliable phone system is essential for any business – but particularly for small businesses because for many, it is one of the main sources of leads and enquiries to the business.

You may be perfectly happy with your existing phone system but since you’re here, you must be interested in seeing what alternatives are available, and what they have to offer. Let’s take a look at VoIP phone systems and the benefits they offer for small businesses.

VoIP (Voice over Internet Protocol) phone systems offer increased reliability and reduced costs. With cloud hosting available, there is no need to house any equipment on site, which is a real win for small businesses where space is at a premium. In addition, cloud hosting provides complete peace of mind with regards to security, because all your systems are monitored, protected and maintained by your hosting company. A definite benefit for small business owners!

Phone Systems for All Types of Business

VoIP for B2B Businesses
Business-to-business companies will benefit enormously from the adoption of a VoIP phone system. Even in our technology packed modern lives, we still like to have a conversation in person or over the phone – and in business communication this is even more the case.

With a VoIP phone system you can be sure that your connection will always be available and reliable. Because it uses your internet connection, poor call quality is a thing of the past. With multiple call forwarding options, you can always be available for those scheduled and emergency calls, wherever you are. Simply set call forwarding to your mobile. Web conferencing allows you to chat with multiple people at once, so organising conference calls need not be difficult.

In addition, VoIP phone systems offer various features that allow you to amalgamate various aspects of your business together, making tracking communication that much easier.

VoIP for B2C Businesses
Whether you’re a retailer or a service provider, the chances are that answering and making calls forms a fair portion of the day to day running of your business. Being available for those calls is essential and with VoIP, it’s easy.

For smaller businesses that are growing or have a higher demand for telecommunication, the call queueing feature of VoIP is incredibly helpful, allowing you to prioritise and organise calls by their category, which you can set yourself in the system.

Saving Money with VoIP Phone Systems

Arguably the biggest benefit to switching to a VoIP phone system is the low upfront cost. Since there’s no on-site hardware to worry about and all the hosting is taken care of, initial costs are kept to a minimum. In the long term too, VoIP phone costs are significantly lower than ISDN and PSTN calls.

At Multum Tech, we can provide even more cost savings for small businesses. Thanks to our partnership with leading software company 3CX, we can save you up to 50% on your existing phone contract.

Even if you’re happy with your current contract, we can still work around it to integrate a VoIP phone system into your business – meaning minimum disruption with maximum savings.

Regardless of your business circumstances, we at Multum Tech are confident we can save you money and time with a VoIP phone system. With more money and streamlined processes in place, you can dedicate your time to what you do best – run your business. Simply give us a call today to see how we can help you, or fill in the form on our contact us page and we’ll get back to you.