Managed IT Services
That Brisbane Businesses Can Rely On
If you are looking for Managed IT Services that you can trust to keep your business operations running smoothly, you are in the right place. Multum Tech understands the headaches that come with technology, and how this can impact your business. We help many businesses across Brisbane with their IT Services, and understand your business needs.
2 Decades Experience
For more than 20 years, we have been offering a comprehensive range of Managed IT Services to businesses located in Brisbane.
Consistent & Reliable
We will never let you down when you need our help. Our client-first focus means your needs come first.
Consulting & Strategy
We take care of your day-to-day IT operations and ensure your IT and business objectives are in sync.
Managed IT & Technology Solutions for Business Growth
As your managed service provider, Multum Tech ensures that you have cost-effective and highly reliable Managed IT support that aligns with your core business goals. We work with Brisbane-based businesses, especially those in the Legal, Medical, Financial and Construction industries.
With an easy-to-manage fixed monthly fee, we provide proactive day-to-day support to small and medium businesses. We are here to help you as your business grows, using technology to give your business a competitive advantage.
- Managed Cloud Services & Cloud Migration
- VOIP Phone Systems
- Disaster Recovery
- IT Desk Support
- Network Security Management
- IT Solutions
- Proactive Support
Say Goodbye to Tech Headaches
As a business owner, the last thing you need is to be worried about your IT systems. We have strong expertise in managing business technology requirements for a large number of professional services companies, and can completely remove the associated stress with our Managed IT Support.
As your service provider, we can iron out any network issues from the outset, and provide a complete range of tailored Managed Services. We will provide you with a clear Service Level Agreement so you understand when and how we will deliver our IT services, with predictable monthly billing.
Our priority is to ensure that your business does not experience unnecessary downtime, and we are extremely time-focused and reliable when it comes to proactively monitoring your IT systems.
With remote access, we can provide virtual support services and support, Brisbane and surrounds, allowing small businesses we work with to have the ongoing support they need, as well as maximum up time.
Protect Your Data With a Security Conscious Managed Services Provider
We know that cyber security breaches are a significant concern for businesses, and we have always taken a ‘security first’ approach with our Managed Services clients.
As one of the leading service providers in Brisbane, we understand that many business owners are currently navigating the Essential 8 Maturity guidelines and need to ensure that their business data is always safely stored.
We can provide a standalone Cyber Managed Service or combine it with other Managed IT Solutions, ensuring proactive monitoring against cyber threats, lightning-fast response times to cyber-attacks, and user training on recognising and reporting security threats.
We will ensure you have the most suitable data storage methods in place in case of data loss and a strong business continuity plan in place. We will always take a proactive approach to keep your network up-to-date and protected.
Free Download
12 Essential Cyber & Data Management Policy Templates Every Business Must Own
Save yourself from the time-consuming, costly and frustrating process with our easy-to-implement policies.
A Managed IT Service That Is Second to None
We always aim to create a support experience that is second to none and have been providing managed services to many Brisbane businesses, just like yours, for decades. Choosing Multum Tech as your Managed Service Provider meaning choosing peace of mind. Get in touch today to get started with high-quality Managed IT Services, Brisbane and surrounds.
Book In Your Free Consultation
1. Book Free Consultation
Simply fill in this Contact Form today to schedule in your free consultation.
2. 15 Minute Meeting
During this meeting, we’ll get to know your current roadblocks and business goals. We’ll use that information to develop your personal IT strategy.
3. Focus On Your Business
We present your personal IT strategy, and with your approval, we’ll begin phase 1 of implementation, allowing you to focus on running your business.
WHAT OUR CLIENTS SAY
FAQs
What is a managed IT service?
Managed IT services are packaged IT services delivered on an ongoing basis by your chosen managed service providers. A managed IT service is generally provided longer-term, with regular updates, maintenance, and security solutions to keep your IT infrastructure working optimally. Each managed IT service provider will offer different services, which are generally priced and packaged at different levels depending on the type of regular support you need. As a part of your managed services, you'll usually have helpdesk access via phone or by submitting a ticket. It's more common for managed security solutions to be included in packages now, along with general maintenance services like updates, applications and device management.How do I know if managed IT services are right for my business?
If you currently use an in-house team or traditional 'break-fix' IT services, you'll need to assess the cost and benefits of different IT models for your business. If your IT systems are quite easy to manage, or you can access the one-off support you need in a timeframe that doesn't disrupt your business operations, you may already be utilising a method that works for your business, as long as it's cost-effective and you are not waiting around from frequent technical issues to be fixed. If your IT requirements are more complex, or not handled sufficiently by your current IT team or services provider, it's very much worth considering the ongoing support a managed services provider can give you. A quality managed services provider partnered with your business can make a massive difference to your team's productivity. It also offers the certainty of surprise-free billing, preemptive maintenance and regular monitoring, which can save a lot of headaches and expenses further down the line.What types of services are included in a managed IT service?
There are a multitude of different offerings when it comes to managed services, which will vary depending on the skills and specialities of your managed service provider. Almost all MSPs offer general support and maintenance, system monitoring and cyber security services as a baseline of their package. Cloud solutions, specific network security processes, data backup and disaster recovery, are also commonly offered and may be packaged together to suit your needs. We offer managed services across all these areas and can assess your current IT systems and determine which managed services will be most beneficial and cost-effective for you.What are the advantages of managed IT services?
Managed services take the guesswork out of maintaining your computer systems, keeping your software up to date, and your network and devices secure. If any issues occur, you have access to the technical expertise of a group of highly skilled professionals and a remote IT service desk. We provide a personal service for many local businesses, who see us as an extension of their team. We are on hand for advice and support when needed and regularly work in the background to ensure your systems are up-to-date, secure and monitored. Managed services are fixed fee also, and you'll have clarity around expected service delivery timeframes and precisely what's included in your package.What is the difference between a managed IT service and a traditional IT service?
Put simply; it's very similar to the difference between a subscription to Netflix as compared to paying for movies when you want to watch them. The difference, though? You don't always know when you'll need a traditional IT service or 'break-fix' IT service because technology and hardware can break at the most annoying times. It may be okay to stay with that model if you have reliable IT support that provides affordable help when you need it. If you rely on technology for your business, need your systems regularly updated, maintained and monitored - and want to work with a team that knows your IT environment inside out at a fixed fee, having a company provide managed services is likely the better option for your business.How much does a managed IT service cost?
Managed IT services in Australia start at around $70 a month for essential basic services and go upwards from there. Variables include:- The number of users
- The number of devices
- The type of services required (general IT, helpdesk, cyber, backup)
- The complexity of the IT environment
- Response timeframes
- Support hours (i.e., Monday to Friday support will generally cost less than 24/7 support)
- Whether services are provided remotely or on-site