The VoIP phone system is a way of making and receiving telephone calls via an internet connection rather than a landline or a mobile network. It converts analogue voice signals into digital signals and transmits them through your broadband connection.

The VoIP phone system allows you to enjoy all the benefits of a regular call, including waiting, forwarding, conference calling, caller ID, blocking, and instant messaging.

Generally, this calling medium does not require additional hardware except for the devices themselves. A VoIP system is designed with an inbuilt speakerphone, microphone, keypad, touchpad, general-purpose macro processor (GPP), voice engine, display hardware, AD (Analog to digital), and DA (Digital to Analog) converters. You can get a private branch exchange VoIP system that you host yourself or choose to use a cloud-based system, hosted on a cloud service provider and requires a paid subscription.

There are two types of VoIP phone systems.

  1. Hard Phones

These devices look like the traditional landlines or telephones with similar features, including speakerphones, hold and transfer buttons, caller id display, call blocking, and conference call function.

  1. Soft Phones

These systems are software or applications installed on mobile phones and offer similar features as traditional calls via a mobile network, including instant messaging, video calls, and video conferencing.

VoIP phone systems are fast-rising due to the myriad of advantages it provides.

  • Affordability – Calls via VoIP are significantly cheaper than the traditional method, which burns through your wallet. Distance makes no difference in cost because the voice and data are managed via an internet connection, which is available everywhere.
  • Video conferencing – just got easier with this calling medium. Business pitches and presentations are much easier with VoIP phone systems because they may be held anywhere with significantly lower charges.
  • Flexibility – Softphones are mobile and do not require workers to be sitting at their desks all day long. Some IT providers have mobile applications to make and receive calls from remote locations using their data connection, including devices that fall under your business policies.
  • Security – with VoIP phone systems is just the same as traditional phones. Boosting security with added protection is up to the user who may choose to create encryptions or use VPNs.
Posted in VoIP