2 Decades Experience
For more than 20 years, we have been offering a comprehensive range of Managed IT Services to businesses located in Brisbane.
Consistent & Reliable
We will never let you down when you need our help. Our client-first focus means your needs come first.
Consulting & Strategy
We take care of your day-to-day IT operations and ensure your IT and business objectives are in sync.
Challenges in the Australian Financial Sector
Over the years we’ve seen significant change come about in the financial sector due to Government reforms, the increasing risk of cybercrime focused at financial businesses, continued use of legacy IT software systems and the increased compliance requirements, which have been particularly difficult for smaller financial firms to maintain.
Other changes in recent times have been around data sovereignty, which means keeping your clients data stored within Australia data centres. This guarantees Australian information and privacy laws can be enforced.
Down time is another concern for many financial businesses. Moving to the cloud can alleviate many of these concerns however designing redundancy into your data communications network is vital.
We have seen delayed adoption of new technologies in more established financial companies due to lack of understanding and perceived risk. In smaller financial businesses, this is less of a factor as they’re able to pivot faster due to owners coming from a more tech savvy background.
Our Financial IT Support Services for Australia
Your financial business is going to have its own unique requirements which is why we start by having a discussion on what’s most important to you, and what IT and risk management systems are currently in place. We can then develop a plan to ensure that your systems adhere to AFS, CPA, APES, ASIC and other such industry requirements.
The plan we develop will also incorporate the Essential 8 Framework and compliance with your Cyber Security Insurance policy which help to reduce your premiums.
At Multum Tech we take security very seriously and as such developed a suite of tools that go beyond scanning for virus. We use advanced scanning engines to analyse behaviour of an application, user, or device, looking for behaviour consistent with cybercrime. It will block, disable and recover the actions without downtime.
Cyber Security is a 24x7x365 practise and as such the systems we implement are constantly learning and improving their ability to protect your data and business. We supplement these technologies with manual audits and checks to make sure you have the most secure IT system available.
A weak point for many financial businesses, is the use of outdated software which stores highly sensitive client data. These systems have not kept pace with security technologies such as two factor authentication, pass keys and encryption methods that are considered essential to minimising the risk to your business. We have assisted all of the financial clients migrate from archaic systems to both cloud based and new server software, ensuring they have the security and back up in place.
We have also provided our free policy templates that include:
It Disaster
Response
Acceptable
Computer Use
It Incident
Response
Information Asset
Protection
Password
Policy
Data Backup and
Recovery
Data Retention and
Destruction
Benefits of Partnering with Us
Multum tech has the experience, passion, and track record to help our clients run the most secure reliable and function-rich IT systems available. We have been helping clients for over 22 years, not just keep pace with IT developments, but to stay ahead of their competitors. The partnerships we have with our clients allows them to focus on what they do best, knowing that we’re there to guide them, support them and to work behind the scenes to protect them, because their success if our success.
Why Choose Multum for your Financial IT Support Services
We have over 22 years supporting the financial sector, so we understand the unique challenges faced by businesses that operate in the industry. We have developed customised cyber security and managed IT support solutions catered towards Accountants, Insurance Brokers, and Financial Planners.
A common misunderstanding is that cyber security is very expensive to implement, but it doesn’t need to cost an arm and a leg, you can start small with a simple audit and a recommendations report that will bring your IT systems up to the ACSC Essential 8 Basic Maturity Level One. However we also have the capacity to perform an in depth audit and implementation plan so you can achieve the highest Maturity Level Three.
Free Download
12 Essential Cyber & Data Management Policy Templates Every Business Must Own
Save yourself from the time-consuming, costly and frustrating process with our easy-to-implement policies.
Book In Your Free Consultation
1. Book Free Consultation
Simply fill in this Contact Form today to schedule in your free consultation.
2. 15 Minute Meeting
During this meeting, we’ll get to know your current roadblocks and business goals. We’ll use that information to develop your personal IT strategy.
3. Focus On Your Business
We present your personal IT strategy, and with your approval, we’ll begin phase 1 of implementation, allowing you to focus on running your business.
WHAT OUR CLIENTS SAY
Daniel Textor18/12/2023Have used Multum for our company for 10+ years. They have always been a reliable source of knowledge for our growth as a business with new products and software. Always someone who picks up the phone and can remote / diagnose at earliest convenience. Can't recommend enough.
Joanne Taylor12/12/2023We use Multum Tech for all our small business IT needs and find their service second to none. They are always available and get on top of our issues quickly. Shannon is very friendly and quick to find the right technician for the job. Jarod is an IT whizz and solves the source of any problem with ease. We highly recommend Multum Tech to other small businesses that are looking for a good reliable IT support service.
Queensland Trucking Association12/12/2023We have used Multum Tech for many years now and over this time, their knowledge, support and advice on all IT matters has always been of the highest standard. Mostly working with Josh, Lexi and Jarod, their professionalism and personalised service has always been without fault and we couldn’t recommend them highly enough. Thanks Multum Teach Team!
Dante Garcia12/12/2023Highly recommended! It's been great to work with Josh, Lexi and Jonel. All with exceptional customer service. They have been very efficient and proactive in reviewing and maintaining the cyber security of my business.
MiQ Private29/09/2023Multum is a great IT company to work with. They are always professional, quick to respond, and always going the extra mile to get the job done. Would highly recommend them to anyone looking for IT services.
Cameron Greenfield20/09/2022Fantastic IT support and customer service. Always professional, prompt and solution focused. They have helped me through various IT issues over the last few years and I cannot fault the service they have provided during this time.
reagan parle04/07/2022The Multum team really listen and cut through to your needs then get the changes or improvements done. Andrew been there with us from start, and as their business expanded the service quality, response hasn't changed. They all switched on which is what is needed.
James Henderson26/02/2022Awesome service
Complete Dental31/05/2018We have just recently had this company take over and they have been excellent helping find the solution for our major issues we have been having for such a long time so quickly!! Thank you Multum Tech
Jenny Compain19/01/2018Awesome service and completed my job quickly with getting my business VoIP phone system up and running.